Peters & Bauer, Inc.
VID # 1-74-234-8968-500 74383
2516 W. Waco Dr.
Waco, TX 76710
Revision Date: 10/26/2006
Vendor Contact Information
Kenneth Peters Travis Fagg Jerry Towns
kpeters@petersbauer.com tfagg@petersbauer.com jtowns@petersbauer.com
800-451-3161 800-451-3161 800-451-3161
254-754-6767 254-754-6767 254-754-6767
254-754-0555 Fax 254-754-0555 Fax 254-754-0555 Fax
           
Maintenance, Repair and Support Plan
Peters & Bauer, Inc. is a company built on providing the best possible service to our customers.  We will do our very best to provide you with the best service and support on the products you purchase from us.  If you have any quesitions concerning the operation of the equipment you purchased or leased from our company, please contact Ralph Cordell at 800-451-3161.  Our hours of operation are Monday through Friday, 8:00 a.m. to 5:00 p.m. (CST).  If the product you purchased is under a service contract with Peters & Bauer, Inc. or is under warranty by the manufacturer and is needing servicing, please contact us at 800-451-3161.
Statement of Guarantee
Peters & Bauer, Inc. guarantees that any products sold under the State of Texas CISV and/or CMBL program will be repaired and/or replaced by equivalent parts or product for up to 3 years after product discontinuance date.  Peters & Bauer, Inc. VID Number must be referenced on your Purchase Order for this guarantee to be applicable.
CLASS: 204 DESCRIPTION: COMPUTER HARDWARE AND PERIPHERALS FOR MICROCOMPUTERS
204-10 QCabinets and Cases: Desktop Cases, Tower Cases, Drive Cabinets, etc.
204-13 QCables: Printer, Disk, Network, etc.
204-16 QChips: Accelerator, Graphics, Math Co-Processor, Memory (RAM and ROM), Network, SIMMS, etc.
204-19 QCommunication Boards: Fax, Modem (Internal), etc.
204-20 QCommunication Control Units: Concentrators, Multiplexors, Couplers, etc.
204-24 QControllers, Programmable: Industrial Control Devices, Robots, etc.
204-28 QData Entry and Remote Job Entry Devices, Voice Activated: Voice Recognition, Voice Digitization, Speech Synthesizers, etc.
204-29 QData/File Security Hardware/Software, to Include Encryption
204-32 QDrives, External (Jumpdrives, Flash Drives, etc.)
204-33 QDrives, Compact Disk (CD ROM, etc.)
204-34 QDrives, Floppy Disk
204-35 QDrives, Hard/Fixed Disk
204-37 QDrives, Tape
204-39 QDuplicators, DVD
204-42 QExpansion/Accelerator Boards: Hard Drive Controller Cards, Memory, Processor, SCSI, Video Cards, etc.
204-46 QImaging Systems, Microcomputer (Including Digital Imaging Network (DIN), Technology, and Digital Imaging Communications in Medicine
204-47 QIntegrated Hardware-Software I.T. Solution (Microcomputer)
204-48 QKeyboards
204-53 QMicrocomputers, Desktop or Towerbased
204-54 QMicrocomputers, Handheld, Laptop, and Notebook
204-55 QMicrocomputers, Multi-Processor
204-58 QModems, External, Data Communications
204-60 QMonitors, Color and Monochrome (CGA, VGA, SVGA, etc.)
204-62 QMotherboards
204-64 QNetwork Components: Adapter Cards, Bridges, Connectors, Expansion Modules/Ports, Firewall Devices, Hubs, Line Drivers, MSAUs, Routers,
204-68 QPeripherals, Miscellaneous: Joy Sticks, Graphic Digitizers, Light Pens, Mice, Pen Pads, Trackballs, Secure I.D. Access Cards, etc.
204-70 QPicture Archiving Computer System (PACS)
204-71 QPlotters, Graphic
204-72 QPower Supplies and Power Related Parts, Internal
204-74 QPrinter Sharing Devices
204-75 QPrinters, Dot Matrix
204-76 QPrinters, Inkjet
204-77 QPrinters, Laser
204-78 QPrinters, Pen Plotter
204-79 QPrinters, Digital
204-80 QPrinters, Thermal
204-82 QPrinters, Microcomputer (Not Otherwise Classified)
204-83 QRecycled Microcomputer Hardware and Peripherals
204-84 QRetrieval Systems, Computer Assisted: Indexing, Retrieval (CD ROM Jukebox, etc.) and Access Systems
204-87 QScanners, Film
204-88 QScanners, Document: Handheld, Desktop and High Volume
204-89 QScanners and Readers, Magnetic Strip
204-90 QScanners and Readers, Optical Character: Bar Code, Remittance Scanner/Processors, etc.
204-91 QServers, Microcomputer (Application, Database, File, Mail, Network, Web, etc)
204-93 QTerminals and CRTs: Data Processing Systems
204-95 QWord Processing Equipment, Accessories and Supplies (Not Otherwise Classified)
204-96 QWorkstations: SPARC, RISC, etc. (For Use With CAD/CAM, etc.)
CLASS: 206 DESCRIPTION: COMPUTER HARDWARE AND PERIPHERALS FOR MINI AND MAIN FRAME COMPUTERS
206-74 QPrinters, Laser
CLASS: 207 DESCRIPTION: COMPUTER ACCESSORIES AND SUPPLIES
207-10 QBatteries, Computer and Peripheral
207-14 QBattery Chargers, Computer and Peripheral
207-20 QBraces: Monitor, PC's, CRT's, Desk Top Printers, etc.
207-23 QCarts, Computer
207-25 QCleaners for Keyboards, Monitors, Tapes, Diskettes, etc.
207-30 QCompact Disks, DVD, ROM, etc.
207-32 QComputer Instructional Aids and Training Devices
207-34 QCovers and Enclosures (Acoustical and Protective) (For Equipment)
207-37 QCRT Holders, Cases, Glare Screens, Locks, etc.
207-42 QDiskettes, Disk Packs, Floppy Diskettes, Labels, etc.
207-47 QFasteners and Accessories, Thumb Lock
207-49 QForms Bursters, Decollators, Detachers, Feeders, Strippers and Related Accessories
207-50 QForms, Charts, Templates, Rulers, etc.
207-55 QGraphic Supplies for Plotters and Printer Plotters: Inks, Pens, Penholders, Chemicals, Paper, etc.
207-60 QKeyboard Dust Covers, Key Top Covers, Keyboard Drawers, Wrist Supports, etc.
207-67 QPower Supplies: Surge Protectors, Uninterruptible Power Supplies, Switches, etc.
207-72 QPrinter Accessories and Supplies: Chemicals, Forms Tractors, Inks and Cartridges, Paper, Label Sheets, Sheet Feeders, Toner Cartridges,
207-75 QProjection Devices and Accessories: Interactive Conferencing Boards, LCD, Pads, Panels, etc.
207-79 QRecycled Computer Accessories and Supplies
207-82 QSleeves, CD/DVD
207-84 QStorage Devices for Tapes and Diskettes: Containers, Racks, etc.
207-85 QSystems Environmental Monitor for Computer Rooms
207-87 QTapes, Tape Cartridges, Tape Cassettes, Tape Reels, Tape Labels, etc.
207-89 QTesting Equipment for Computers and Related Equipment
CLASS: 208 DESCRIPTION: COMPUTER SOFTWARE FOR MICROCOMPUTERS (PREPROGRAMMED)
208-10 QAccounting/Financial: Bookkeeping, Billing and Invoicing, Budgeting, Payroll, Taxes, etc.
208-11 QApplication Software, Microcomputer
208-12 QArchitectural Software
208-18 QBar Code Software (Microcomputer)
208-20 QBusiness Software, Misc.: Agenda, Labels, Mail List, Planning, Scheduling, etc.
208-27 QCommunications: Networking, Linking, etc. (Includes Clustering Software)
208-30 QComputer Aided Design and Vectorization Software
208-36 QData Processing Software, Microcomputer
208-37 QDatabase Software
208-39 QDesktop Publishing
208-40 QDriver and Hardware Support Programs
208-44 QE-Mail Software
208-54 QInternet and Web Site Software for Microcomputers
208-61 QOCR and Scanner Software
208-68 QProject Management
208-70 QPrinting Software (Microcomputer)
208-80 QSoftware, Microcomputer (Not Otherwise Classified)
208-84 QSpread Sheet Software
208-88 QSoftware, Monitoring
208-90 QUtilities: Back-up, Batch File, Firewall, Menus, Operating System, Network Operating System, Network Management, Recovery, Screen, Security
208-94 QWord Processing, Text Editors, Spell Checkers
CLASS: 287 DESCRIPTION: ELECTRONIC EQUIPMENT, COMPONENTS, PARTS, AND ACCESSORIES (SEE CLASS 730 FOR TESTING OR ANALYZING TYPE)
287-42 QMicroprocessors (CPU Chips, etc.)
287-54 QPower Supplies, Computer Room
287-96 QWire and Cable, Electronic: Audio, Coaxial, Hook-Up, Lead-In, etc.
CLASS: 600 DESCRIPTION: OFFICE MACHINES, EQUIPMENT, AND ACCESSORIES
600-46 QCopy Machines, Digital
600-47 QCopy Machine Add-On Accessories
600-61 QFax Machines, Parts and Supplies (See Class 725 for Industrial Type and Class 645 for Paper)
CLASS: 918 DESCRIPTION: CONSULTING SERVICES
918-28 QComputer Hardware Consulting
918-29 QComputer Software Consulting
918-30 QComputer Network Consulting
CLASS: 939 DESCRIPTION: EQUIPMENT MAINTENANCE AND REPAIR SERVICES FOR COMPUTERS, OFFICE, PHOTOGRAPHIC, AND RADIO/TELEVISION EQUIPMENT
939-21 QComputers, Data Processing Equipment and Accessories (Not Word Processing Equipment), Maintenance and Repair
939-27 QCopy Machine Maintenance and Repair
939-55 QMulti-Function Office Machine Maintenance and Repair
CLASS: 958 DESCRIPTION: MANAGEMENT SERVICES
958-23 QComputer Management Services
958-89 QTelecommunications Management Services
CLASS: 984 DESCRIPTION: RENTAL OR LEASE SERVICES OF COMPUTERS, DATA PROCESSING, AND WORD PROCESSING EQUIPMENT
984-19 QCommunication Boards, Control Units, Modems, Processors and Protocol Converters, etc., Rental or Lease
984-23 QComputers, Micro, Rental or Lease
984-30 QComputer Accessories (Not Otherwise Classified) Rental or Lease: CRT Holders, Forms Tractors, Wrist Supports, etc.
984-39 QDrives, Rental or Lease: CDROM, Hard, Floppy and Tape
984-54 QPeripheral Miscellaneous Rental or Lease: Keyboards, Mice, Monitors, etc.
984-57 QPower Supplies Rental or Lease: Surge Protectors, UPS, etc.
984-60 QPrinters and Plotters, Computer (All Types), Rental or Lease
984-83 QScanner and Reader Rental or Lease
CLASS: 985 DESCRIPTION: RENTAL OR LEASE SERVICES OF OFFICE, PHOTOGRAPHIC, PRINTING, RADIO/TELEVISION/TELEPHONE EQUIPMENT
985-74 QSoftware, Computer, Rental or Lease